Share the Warmth

Centralizing Operations and Amplifying Impact: 

Share the Warmth’s Transformation with Salesforce NPSP

Client

A community group whose mission is to fight hunger and poverty. Their mission is to awaken hopes and dreams in the community through excellence in programming that fosters the overall development and success of youth, by increasing access to food security and health for everyone and offering work training programs.

The main challenges that Share the Warmth faced were the multiple disintegrated systems (spreadsheets) used to manage donors, volunteers, and other mission-critical programs creating silos and making it difficult to generate actionable insights. Organizational history was a challenge to maintain as new members were joining the program team.

By implementing Salesforce NPSP (donation, fundraising, and volunteer modules); developing custom modules for their food bank, the management of their school food ordering and delivery system, their bursary awards and disbursement program, and their tutoring and student report card tracking methods Una Buro solved a major administrative puzzle for the organization.

We then integrated elements to the system such as CanadaHelps, Mailchimp, Ticketing and Event management tool, and online donation pages.

Having a global view of constituents in a unified system and the ability to generate powerful actionable insights. Salesforce became a process cornerstone fundamental to organizational continuity, from internal processes to program management and beyond.

 

Julia and her team are incredibly skilled at simplifying the complex, and at translating business processes into logical modules that everyone in the organisation can understand and use. Their speed and professionalism make organisational change not only possible, but enjoyable! I highly recommend Una Buro if you are looking for a consultant with equal parts skill and heart who will get the job done.

Fiona Crossling

Share the Warmth

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